Security
The House of Chocolate uses Secure Socket Layers (SSL) which provides security for all credit and debit card transactions with our site. All the information is encrypted to ensure that your card details cannot be seen by any third party or indeed, ourselves.
Money Back Guarantee
In the event that you are not satisfied with your purchase from The House of Chocolate, please return your purchase within 14 days of receipt in original condition, for a full refund, including any shipping charges incurred.
Acknowledgement of orders
We will acknowledge receipt of all orders by e-mail.
Privacy Policy
We guarantee that we will not pass your details to any other company without your permission.
PLEASE NOTE THAT WE SUPPLY ONLY LUXURY 'HAND-MADE' CHOCOLATES AND FIGURINES, THE CHOCOLATES WEIGHT MAY HAVE A PLUS OR MINUS.
The terms and conditions described here do not affect your statutory rights as a consumer.